Jobs bei Rado
Rado ist immer auf der Suche nach neuen und innovativen Ideen - sowie nach dem Kandidaten, der diesen Leben einhaucht. Haben wir Ihr Interesse geweckt? Wir freuen uns auf Ihre Bewerbung.
PR & Events Manager
Job Description
As a Public Relations & Events Manager with Rado, U.S. & Caribbean, the position will be responsible for developing and implementing the brand’s PR and media strategy, building its reputation, image and ensuring effective media coverage along with events execution. As a PR & Events Manager, you will draft or oversee the creation of media releases and content on various media channels, forge relationships with journalists and key influencers and manage the response to time- sensitive and critical situations. The PR & Events Manager will be responsible for day-to-day media relations activities for the Brand.
Profile
Primary Duties and Responsibilities
- Grow brand awareness and market share through strategic product PR campaigns
- Works collaboratively with Marketing Manager to align PR strategy with business/marketing communications objectives and to support overall marketing plans.
- Manage yearly planning and implementation of product PR campaigns under guidance from the global marketing communications team and in close collaboration with local marketing management (MM).
- Develop public relations strategies for current and existing products, launches, and promotions
- Generate new ideas and opportunities to ensure brands’ success
- Develop and produce high-quality, informative, and interesting press releases, press kits, and related materials if not provided by HQ
- Act as project lead for PR initiatives from concept development through execution.
- Create presentations, reports, and information for multiple communication channels
- Responsible for U.S. media relations, manage contacts, and facilitate networking for SG Corporate and brand executive.
- Ensure proactive contact with the different media through regular interaction.
- Manage and send watches as needed for photoshoots, PR placements, etc.
- Analyzes the quantitative and qualitative outputs of PR programs and placements to maximize effectiveness and ROI.
- Create and manage PR budget including the deadlines, objectives and schedule and invoicing process
Events
- Plan and execute all local and national events for the Rado Brand in the US with retail partners, national branding events, PR events and sponsorships
- Manage overall event responsibilities including location scouting and selection, all planning, run-of-show creation and management, creative theme development, travel management, security coordination, on-site permits and logistics
- Implement planning timelines to coordinate pre-event proposals, approvals and logistics, set-up, on-site team schedule, and overall run of events
- Pre-event preparation and approvals and post-event recaps and analysis preparation
- Develop weekly, monthly, quarterly and annual media activity reports
- Consistently brainstorm and collaborate with team for new ideas and strategies
- Develop and maintain good relationships with media and industry leaders
- Oversee the event budget, including budget planning, monitoring, and SAP administrative processes
- Create presentations, articles, reports, and information for web sites, blogs, and social media accounts
- Domestic and International travel required
- All other duties assigned by Management
Requirements
Education & Experience Requirement
- Must have 7 or more years of related PR experience (consumer luxury products, media, agency, corporate environment)
- Must have a Bachelor’s Degree in Communications, Advertising, Journalism, Marketing or Business
- Must have knowledge and experience of traditional and new / social / digital media PR tactics.
- Excellent communication and writing skills are essential
- Event Planning experience
- Strong media contacts and relations with a record of success in securing national and top-tier media placements
- Ability to foster relationships and maintain connections
- Must thrive in a fast-paced, fluid environment and be able to prioritize multiple responsibilities, projects
- Able to work weekends as needed; Travel up to 35%
Physical Requirements:
This is primarily a sedentary office position which requires the Public Relations & Events Manager to have the ability to move about the office occasionally, operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.
Additional Skill Requirements:
- Able to organize and execute events
- Savvy in social media
- Able to identify and work closely with bloggers and influencers.
- Must be a confident communicator and presenter
- Ability to work in high-stress environments, often for long hours
- Must be self-motivated and a self-starter; quick learner for a multifaceted business and companion domestic and international staff;
- Must possess strong organizational, project management and problem-solving skills with multi-tasking abilities in a fast-paced corporate environment;
- Arrive early and work late if necessary
- Understand and follow posted work rules and procedures
- Accept constructive feedback
- Must be a team player
This description outlines the basic responsibilities and requirements for the role. This is not a comprehensive listing of all job duties of the Public Relations & Events Manager. Duties, responsibilities and activities may change at any time with or without notice.
Benefits Program
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.
- Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
- Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
- Company paid life insurance and Long Term Disability
- 18 days of PTO per year, 1 Month PTO after 5 years
- Special bucket of sick time per year extended paid time for medical, parental and military leave
- Holiday pay
- Voluntary FSA, STD, Accident/Hospital Indemnity insurance
- Employee product discount
For more information please see https://transparency-in-coverage.uhc.com/
#SGUS
RADO Boutique Manager | Collins St
The Role
This marks an exciting new chapter for Rado as we prepare to open our first Australian Retail Boutique this June in Melbourne. The Boutique Manager will play a pivotal role in the successful launch and ongoing operation of this flagship location. You will encompass full accountability for staffing, sales performance, training, inventory control, and cost management, while also leading the client experience. As a key ambassador of the brand within the market, the Boutique Manager is expected to embody the highest standards of professionalism, client service, and sales excellence.
Key Responsibilities
- Conduct team training, orientation, and regular coaching to uphold high customer service standards
- Review operational reports to ensure compliance with company policies and procedures
- Oversee store set-up, processes, and sales team task completion
- Oversee daily security stock counts and inventory management
- Troubleshoot store issues to maintain service, efficiency, and productivity
- Ensure store security and adherence to safety policies and procedures
- Work alongside HR team with hiring and interviewing of new team members
- Manage workforce inductions, scheduling and rosters
- Support staff with escalated client issues
- Motivate staff, set objectives for performance reviews, and identify training needs
- Perform staff performance appraisals and provide ongoing feedback
- Maintain Rado learning and training qualifications
- Lead by example and provide staff continuous coaching to improve selling skills
- Collaborate with Marketing & Communications on event planning
- Be passionate about clientelling and CRM excellence, fostering genuine, long-term relationships with clients and inspiring the team to deliver a personalised luxury experience
Skills and Experience
- Minimum 5 years retail experience in high range/premium sector preferred
- Tertiary qualifications in Business Administration preferred
- Proven retail management experience
- Excellent organisational skills
- Excellent oral and written communication skills
- Highly developed and proven customer service Skills
- Computer literacy skills: Word, Excel
- Numerical and financial acumen
- Effective time management and problem-solving skills
- Team player with energy, drive and enthusiasm
- Luxury watch industry knowledge and experience an advantage
Benefits
- Collaborative and supportive culture
- Generous employee discount across all Swatch Group brands
- Employee referral program with the opportunity to earn a cash reward
- Access to our Employee Assistance Program
- Comprehensive income protection insurance
- Novated leasing opportunities for electric vehicles
- Extensive professional Learning and Development Program
- Complementary loan watch
Sales & Marketing Assistant (maternity cover)
Job description
We are looking for a proactive and organized professional to support our office operations. The ideal candidate will have administrative experience, excellent communication skills, and strong attention to detail. Responsibilities include managing phone reception, data entry, watch management, handling customer calls and orders, and directing customers to the appropriate recipient. This is an exciting opportunity to contribute to a dynamic team and ensure smooth office operations.
Profile
Responsibilities:
Sales
• Support sales activities and related tasks, placing watch orders in the system, running the sales department administration, filing and archiving sales department related documents
• Support in price list preparation and handling in case of changes and additions, making all the necessary steps to adjust the files and communicating them internally and to the retailers’ network via email and posting
Administration & Customer Care
• Follow up on customer calls, respond to their emails and requests
• Prepare trips (booking airplane tickets, car rentals and hotels) and the necessary forms
• Support in collecting and managing the sell-out and reserve data of the points of sale and keeping records of their stock levels
• Handle day-to-day activities such as sales statistics reports, prepare reports to headquarters on a weekly basis (weekly sales report) and provide support on a monthly basis.
• Assist the superior with administrative tasks (calendar management, general correspondence, answering phone calls and taking meeting minutes, etc.).
Marketing
• Follow up on the planning of media advertisements as instructed by the Brand and follow up on relevant agreements throughout the year
• Prepare and deliver materials for advertisements (print, digital, outdoors) in collaboration with the Brand Manager
• Follow up on published materials and press releases
• Prepare a monthly PR report regarding published brand clippings
• Deliver press kits and giveaways once per year to promote the yearly launches
• Distribute material and arrange product photoshoots with media and stylists for magazines, TV series, and movie films.
Point of Sales
• Assist the Brand Manager in organizing events and roadshows at POS, such as promotional activities, GWP, or consumer events
• Stock check of collateral and shop-in-shop materials once per year for maintenance and recycling of out-of-date items
• Shop-in-shop agreements preparation and follow-up with POS
• Training the Staff of POS
• Visit POS for visual merchandising
Professional requirements
- Experience in Sales & Marketing department
- Commercial background
- Degree in Marketing or Business Administration
- Excellent Knowledge of Microsoft Office applications
- Creativity
- Team Spirit
Languages
- Excellent Knowledge of English Language
Brand Executive
Job description
What You'll Be Doing
Administrative & Operational Support
• Manage general enquiries from retailers and travel retail partners,
• Provide day-to-day operational and administrative support to the team.
• Prepare and submit regular reports to Rado HQ and the Service Division.
• Provide support for ad hoc projects.
• Administrative and sales support for new business initiatives and ecommerce platforms.
• Oversee all brand administrative matters.
CRM & Clienteling Support
• Review and clean customer database. Prepare the SMS/eDM flow of
the project
• Monitor, update, and analyse customer data on a regular basis.
• Support the Brand Manager in the development of clienteling and
CRM training materials.
• Create and maintain CRM tracking tools to monitor prospects and new
client follow-ups.
• Assist Marketing Manager in managing gifting initiatives for Focus
Clients, whenever needed.
• Assist in tracking campaign results for Focus Client initiatives,
whenever needed.
Sales Support
• Assist the Brand Manager whenever necessary.
• Maintain and update internal records, including new item creation and updates, pricing uploads, POS openings/closures, POS lists, and contract information.
• Liaise with Rado HQ on stock availability, pricing, trade descriptions,
delivery schedules, watch boxes, instruction manuals, and logistics planning.
• Manage staff purchase orders, staff sales, and stock transfers, including event support.
• Support regular assortment updates, including novelties tracking and shipping summaries.
• Assist the Retail Operations Manager in managing the Hour Passion assortment.
Retail Support
• Conduct stock checks for special customer requests.
• Create purchase orders in CBR for non-auto-replenishment models.
• Assist the Retail Operations Manager to be the assistant trainer for CBR system and providing support to the retail team.
Logistics Support
• Monitor weekly shipments from Rado HQ and coordinate stock
allocation to boutiques.
• Prepare updated stock lists and conduct regular target stock reviews.
• Follow up on back orders, inter-market stock transfers, and stock
returns with Rado HQ.
Marketing Support
• Implement POS visual merchandising materials and printed collaterals in accordance with brand VM guidelines.
• Liaise with HQ VM team and local vendors to ensure timely updates of visual displays.
• Update marketing budget tracking tools on a monthly basis.
• Coordinating with PR agencies to execute marketing activities.
• Assist in marketing campaigns by proposing and planning visual content for social media or advertising, and liaising with HQ to obtain approved assets in the required formats.
• Assist in coordinating with mall marketing team on promotional activities, including in-mall exposure and social media campaigns, whenever needed.
• Support the planning and execution of press and novelties events, covering VM setup, watch consignments, gifting, and logistics.
Customer Service Support
• Manage B2B and B2C customer service hotlines.
• Handle customer enquiries and cases.
• Liaise with customer service technicians and HQs’ technical teams to resolve complex cases.
• Monitor and track lead statuses with retail teams.
Profile
• Bachelor’s degree in Business Administration, Marketing, or a related discipline.
• At least 2 years of relevant experience in brand, sales support, retail operations, or marketing coordination roles.
• Strong administrative, coordination, and reporting skills with high attention to detail.
• Proficient in MS Excel, PowerPoint, and ERP/CRM systems (e.g. SAP, Salesforce); ability to learn new systems quickly.
• Good communication and interpersonal skills, with the ability to work effectively with internal teams, HQ, and retail partners.
• Well-organised, hands-on, and able to manage multiple tasks in a fastpaced environment.
• Proactive team player with a strong sense of responsibility and execution focus.