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Maintenance services

จะส่งนาฬิกาซ่อมได้ที่ไหน

Rado มีเครือข่ายตัวแทนจำหน่ายที่ได้รับอนุญาตระหว่างประเทศมากมาย และศูนย์บริการ Rado ที่ได้รับอนุญาตจำนวนมาก ซึ่งให้บริการอย่างน่าเชื่อถืออยู่ทั่วโลก คลิกที่นี่ เพื่อค้นหาศูนย์บริการ Rado ในพื้นที่ใกล้เคียง

Master of Material

How hard are Rado watches?

It depends on the material the watch is made from. At Rado, we measure hardness using the Vickers scale. The higher the number, the harder the materials. Natural diamond is the hardest substance with a value of 10,000 Vickers. High-tech ceramic has a rating of approximately 1,250 Vickers, Ceramos is around 1,400 Vickers and ultra-light high-tech ceramic is about the same. Our watches are hard but not indestructible. As a precision instrument, we suggest that you take the same care of your Rado watch as you would with any other high value item. If you drop your Rado watch, it may break.

Does Rado use scratch-resistant glass?

At Rado, we use sapphire crystal as standard on all our watches. It has a hardness rating of 2,500 Vickers and is considerably more scratch-resistant than mineral or acrylic glass. While it is very hard, it is not indestructible. Like high-tech ceramic, it can be scratched by materials that are as hard as or harder than sapphire. For this reason you should avoid contact with objects or materials such as nail files, granite or sand - all of which contain particles of these extremely hard materials.

Is high-tech ceramic scratch resistant?

First, let’s clarify what we mean when we say scratch-resistant. At Rado, scratch-resistant means “capable of withstanding scratching that occurs with normal everyday use”. In this context, Rado high-tech ceramic has a very high level of scratch-resistance. However, there is a risk of scratching if it comes into contact with materials that are as hard as or harder than high-tech ceramic. Such particles are found in objects or materials such as nail files, granite or sand. We recommend that you take care of your watch and try to avoid wearing it in situations where it may come into contact with other extremely hard materials.

Brand Facts

What does Rado mean?

There are many theories and no definitive evidence, but the most likely reason goes all the way back to 1928 when the Rado name was first registered. The gear wheel was one of the essential elements produced at the Schlup & Co. factory in Lengnau. Rado means ‚"wheel" in Esperanto - an international language whose foundations were laid in 1887 to unite speakers of different European languages.

The anchor on my watch has stopped turning. Do I need to send my watch for repair?

No. The anchor decoration is a feature of most Rado automatic watches. It is an independent decorative element and is not linked to the movement or any other part of the watch.

Haven't found the answer to your question?

Get in touch with our service team any time using our contact form.