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Description du poste

Order Management Coordinator (100%)

Stellenbeschreibung

• Annahme und Kontrolle von Kundenbestellungen für Uhren, Ersatzteile und Werbematerial
• Bearbeitung der Kundenbestellungen (Verfügbarkeitsprüfung, Erstellen von Lieferungen)
• Verwaltung des Portfolios offener Kundenbestellungen
• Weiterleitung der erstellten Lieferungen an die Mitarbeitenden des Exports zur Auslösung der Sendung
• Auskünfte über Verfügbarkeiten, Auftragsstatus etc. gegenüber dem Verkauf, Marketing wie auch dem Kunden
• Pflege der Kundenkontakte in englischer und deutscher Sprache
• Koordination und Überwachung neuer Produkte in Zusammenarbeit mit der Produktionsplanung und dem Verkauf
• Ausführen von diversen administrativen Arbeiten in ihrem Arbeitsbereich (z.B Unterstützungsarbeiten für die Market-Meetings, Reportings oder sonstige verkaufsbezogene administrative Aufgaben)

Job description

Reporting to the Head of Performance & Paid Marketing and working closely with the Communication and E-commerce teams, Sales department, and local Brand and Marketing Managers, you are responsible for defining, executing, and optimizing the Digital Paid Media strategy at both global and local levels.

Budget & Media Planning

• Manage and continuously update the Media Plan for both global and local Digital Paid activities, ensuring efficient budget allocation and alignment with strategic priorities.

Global Campaigns

• Support the Global Paid Media Leader in the planning, execution, and optimization of global Digital campaigns across Paid Social, Display, Search, and Programmatic channels.
• Organize and lead regular performance reviews with local markets, presenting KPIs, insights, and campaign results to executive stakeholders.
• Evaluate and consolidate final campaign results, identifying key learnings and recommendations for future activations.

Local Campaigns

• Lead the execution, optimization, and performance reporting of local Digital campaigns across multiple channels, including YouTube, DV360, Meta, and CTV/OTT.
• Ensure local campaigns are culturally relevant, strategically aligned, and performance-driven.
• Consolidate insights and performance learnings from local markets to inform global strategy and continuous optimization.

Affiliate Marketing

• Develop, manage, and scale Affiliate Marketing programs across local markets, including partner coordination, performance tracking, and ongoing optimization.

Creative Management

• Develop Digital Paid Media content strategies and creative briefings across multiple advertising channels in close collaboration with internal and external stakeholders.
• Adapt and orchestrate global assets and messaging to meet local market needs for campaign activations.
• Manage day-to-day creative production for the Digital Paid campaigns, ensuring timely delivery of banners, videos, and other Digital assets.