Training Manager
Job description
- Develop and implement the global training strategy in alignment with the company’s sales objectives and brand positioning
- Define training frameworks, standards and KPIs to ensure consistency and excellence across all markets
- Create and deliver impactful training programs covering product knowledge, brand storytelling, sales techniques, clienteling and customer experience
- Translate brand values and product strategy into engaging learning experiences for commercial teams worldwide
- Support subsidiaries, distributors and retail partners with tailored training solutions adapted to local market needs while maintaining global standards
- Act as a key interface between Headquarters and local markets to ensure effective knowledge transfer and alignment
- Develop and maintain training materials, including presentations, toolkits and digital learning content
- Manage and continuously update the Rado e-learning platform in line with product launches and strategic priorities
- Conduct international training sessions, workshops and on-the-job coaching in local markets
- Monitor training effectiveness through feedback, KPIs and sales performance indicators
- Collaborate closely with Sales, Marketing, Product Management, Retail and Visual Merchandising teams to align training initiatives with business priorities
Profile
- Passionate about people development, coaching and delivering outstanding learning experiences
- Strong communication and influencing skills with the ability to engage diverse international audiences
- Entrepreneurial mindset with a hands-on and solution-oriented approach
- Highly organized, proactive and able to manage multiple projects in a fast-paced environment
- Strong brand affinity with excellent storytelling capabilities
- Culturally aware and comfortable working in an international environment
- Analytical mindset with a strong focus on measurable results and continuous improvement
Professional requirements
- University degree or equivalent professional experience
- Proven experience in international sales training, retail training, learning & development or a related field
- Strong understanding of B2B and retail sales environments, ideally within the luxury, premium or consumer goods industry
- Excellent presentation and facilitation skills with experience delivering training to international audiences
- Experience in developing training content and digital learning solutions
- Ability to travel internationally (approximately 30 - 40%)
- Good knowledge of Microsoft Office and digital learning tools
Languages
- Fluent in English
- Additional languages would be a strong advantage
Want to join us?
Are you motivated to become part of the Rado family? As an employer we offer a great environment and benefits such as:
- Flexible 40-hours work week
- Participation to the healthcare insurance costs
- Subsidised on-site canteen
- Interesting development plans
- Free parking
We are looking forward to receiving your online application. Applications must include a motivation letter and CV, as well as letters of references and copies of relevant transcripts and/or diplomas.
PR & Events Manager
Job Description
As a Public Relations & Events Manager with Rado, U.S. & Caribbean, the position will be responsible for developing and implementing the brand’s PR and media strategy, building its reputation, image and ensuring effective media coverage along with events execution. As a PR & Events Manager, you will draft or oversee the creation of media releases and content on various media channels, forge relationships with journalists and key influencers and manage the response to time- sensitive and critical situations. The PR & Events Manager will be responsible for day-to-day media relations activities for the Brand.
Profile
Primary Duties and Responsibilities
- Grow brand awareness and market share through strategic product PR campaigns
- Works collaboratively with Marketing Manager to align PR strategy with business/marketing communications objectives and to support overall marketing plans.
- Manage yearly planning and implementation of product PR campaigns under guidance from the global marketing communications team and in close collaboration with local marketing management (MM).
- Develop public relations strategies for current and existing products, launches, and promotions
- Generate new ideas and opportunities to ensure brands’ success
- Develop and produce high-quality, informative, and interesting press releases, press kits, and related materials if not provided by HQ
- Act as project lead for PR initiatives from concept development through execution.
- Create presentations, reports, and information for multiple communication channels
- Responsible for U.S. media relations, manage contacts, and facilitate networking for SG Corporate and brand executive.
- Ensure proactive contact with the different media through regular interaction.
- Manage and send watches as needed for photoshoots, PR placements, etc.
- Analyzes the quantitative and qualitative outputs of PR programs and placements to maximize effectiveness and ROI.
- Create and manage PR budget including the deadlines, objectives and schedule and invoicing process
Events
- Plan and execute all local and national events for the Rado Brand in the US with retail partners, national branding events, PR events and sponsorships
- Manage overall event responsibilities including location scouting and selection, all planning, run-of-show creation and management, creative theme development, travel management, security coordination, on-site permits and logistics
- Implement planning timelines to coordinate pre-event proposals, approvals and logistics, set-up, on-site team schedule, and overall run of events
- Pre-event preparation and approvals and post-event recaps and analysis preparation
- Develop weekly, monthly, quarterly and annual media activity reports
- Consistently brainstorm and collaborate with team for new ideas and strategies
- Develop and maintain good relationships with media and industry leaders
- Oversee the event budget, including budget planning, monitoring, and SAP administrative processes
- Create presentations, articles, reports, and information for web sites, blogs, and social media accounts
- Domestic and International travel required
- All other duties assigned by Management
Requirements
Education & Experience Requirement
- Must have 7 or more years of related PR experience (consumer luxury products, media, agency, corporate environment)
- Must have a Bachelor’s Degree in Communications, Advertising, Journalism, Marketing or Business
- Must have knowledge and experience of traditional and new / social / digital media PR tactics.
- Excellent communication and writing skills are essential
- Event Planning experience
- Strong media contacts and relations with a record of success in securing national and top-tier media placements
- Ability to foster relationships and maintain connections
- Must thrive in a fast-paced, fluid environment and be able to prioritize multiple responsibilities, projects
- Able to work weekends as needed; Travel up to 35%
Physical Requirements:
This is primarily a sedentary office position which requires the Public Relations & Events Manager to have the ability to move about the office occasionally, operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.
Additional Skill Requirements:
- Able to organize and execute events
- Savvy in social media
- Able to identify and work closely with bloggers and influencers.
- Must be a confident communicator and presenter
- Ability to work in high-stress environments, often for long hours
- Must be self-motivated and a self-starter; quick learner for a multifaceted business and companion domestic and international staff;
- Must possess strong organizational, project management and problem-solving skills with multi-tasking abilities in a fast-paced corporate environment;
- Arrive early and work late if necessary
- Understand and follow posted work rules and procedures
- Accept constructive feedback
- Must be a team player
This description outlines the basic responsibilities and requirements for the role. This is not a comprehensive listing of all job duties of the Public Relations & Events Manager. Duties, responsibilities and activities may change at any time with or without notice.
Benefits Program
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.
- Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
- Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
- Company paid life insurance and Long Term Disability
- 18 days of PTO per year, 1 Month PTO after 5 years
- Special bucket of sick time per year extended paid time for medical, parental and military leave
- Holiday pay
- Voluntary FSA, STD, Accident/Hospital Indemnity insurance
- Employee product discount
For more information please see https://transparency-in-coverage.uhc.com/
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