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Order Management Coordinator

Bielstrasse 45, 2543 Lengnau, Schweiz (Bern)
Dominio
Verwaltung

Description du poste

Order Management Coordinator (100%)

Stellenbeschreibung

  • Annahme und Kontrolle von Kundenbestellungen für Uhren, Ersatzteile und Werbematerial
  • Bearbeitung der Kundenbestellungen (Verfügbarkeitsprüfung, Erstellen von Lieferungen)
  • Verwaltung des Portfolios offener Kundenbestellungen
  • Weiterleitung der erstellten Lieferungen an die Mitarbeitenden des Exports zur Auslösung der Sendung
  • Auskünfte über Verfügbarkeiten, Auftragsstatus etc. gegenüber dem Verkauf, Marketing wie auch dem Kunden
  • Pflege der Kundenkontakte in englischer und deutscher Sprache
  • Koordination und Überwachung neuer Produkte in Zusammenarbeit mit der Produktionsplanung und dem Verkauf
  • Ausführen von diversen administrativen Arbeiten in ihrem Arbeitsbereich (z.B Unterstützungsarbeiten für die Market-Meetings, Reportings oder sonstige verkaufsbezogene administrative Aufgaben)

Compétences requises

Ihr Profil

 

  • Effiziente, zuverlässige, lösungsorientierte und kundenorientierte Arbeitsweise
  • Aufgestellte, kommunikative, stressresistente, flexible und initiative Persönlichkeit
  • Ausgeprägtes vernetztes Denken und ein Flair für Zahlen
  • Freude an unseren Produkten sowie am Kundenkontakt

 

Berufliche Anforderungen

 

  • Abgeschlossene kaufmännische Grundbildung
  • Gute Kenntnisse der Anwendungen MS Office, insbesondere Excel, und idealerweise SAP
  • Erfahrung in ähnlicher Funktion von Vorteil

Langues

Sprachkenntnisse

 

  • sehr gute mündliche und schriftliche Sprachkenntnisse in Deutsch und Englisch
  • Französischkenntnisse von Vorteil
Non Management
Vollzeit

Personne de contact

Kontaktperson

Rachel Raone
+41 32 655 63 28

Applica

Digital Marketing Specialist 100%

Bielstrasse 45, 2543 Lengnau, Schweiz (Bern)
Dominio
Marketing

Job description

Reporting to the Head of Performance & Paid Marketing and working closely with the Communication and E-commerce teams, Sales department, and local Brand and Marketing Managers, you are responsible for defining, executing, and optimizing the Digital Paid Media strategy at both global and local levels.

Budget & Media Planning

  • Manage and continuously update the Media Plan for both global and local Digital Paid activities, ensuring efficient budget allocation and alignment with strategic priorities.

Global Campaigns

  • Support the Global Paid Media Leader in the planning, execution, and optimization of global Digital campaigns across Paid Social, Display, Search, and Programmatic channels.
  • Organize and lead regular performance reviews with local markets, presenting KPIs, insights, and campaign results to executive stakeholders.
  • Evaluate and consolidate final campaign results, identifying key learnings and recommendations for future activations.

Local Campaigns

  • Lead the execution, optimization, and performance reporting of local Digital campaigns across multiple channels, including YouTube, DV360, Meta, and CTV/OTT.
  • Ensure local campaigns are culturally relevant, strategically aligned, and performance-driven.
  • Consolidate insights and performance learnings from local markets to inform global strategy and continuous optimization.

Affiliate Marketing

  • Develop, manage, and scale Affiliate Marketing programs across local markets, including partner coordination, performance tracking, and ongoing optimization.

Creative Management

  • Develop Digital Paid Media content strategies and creative briefings across multiple advertising channels in close collaboration with internal and external stakeholders.
  • Adapt and orchestrate global assets and messaging to meet local market needs for campaign activations.
  • Manage day-to-day creative production for the Digital Paid campaigns, ensuring timely delivery of banners, videos, and other Digital assets.

Profile

  • Strong analytical mindset, able to translate data into actionable insights and strategic recommendations
  • Highly organized, detail-oriented, and capable of managing multiple projects simultaneously
  • Proactive, solution-oriented team player with a results-driven mindset; able to work independently and collaboratively
  • Curious, adaptable, and eager to continuously learn and grow within the digital media landscape
  • Comfortable working in a fast-paced, international environment

Professional requirements

  • Bachelor’s degree in Marketing, Digital Media, Business, or a related field
  • Proven experience in Digital Paid Marketing, managing global and/or multi-market campaigns
  • Knowledge and hands-on experience across paid media channels and platforms, including Paid Social Media (Google Ads, Meta Ads, Programmatic DSPs, etc.)
  • Expertise in advanced targeting and measurement techniques, including customer segmentation, multi-touch attribution, and funnel optimization
  • Familiarity with Digital Asset Management (DAM) platforms and creative production workflows
  • Understanding of the luxury industry and its digital paid marketing practices, including social, display, programmatic, and search
  • Experience working with KPIs, benchmarks, and performance dashboards to measure campaign effectiveness and ROI
  • Hands-on experience with Social Media Ads Managers (Meta, TikTok, Pinterest, etc.)
  • Solid knowledge of web analytics tools (Google analytics or equivalent)
  • Excellent command of Microsoft Office
  • Experience in Adobe Suite (Photoshop, Premiere Pro) is a plus

Languages

  • Excellent communication skills in English (spoken and written); additional languages are a plus
Non Management
Vollzeit

Want to join us?

Are you motivated to become part of the Rado family? As an employer we offer a great environment and benefits such as:

  • Flexible 40-hours work week
  • Participation to the healthcare insurance costs
  • Subsidised on-site canteen
  • Interesting development plans
  • Free parking

We are looking forward to receiving your online application. Applications must include a motivation letter and CV, as well as letters of references and copies of relevant transcripts and/or diplomas.

Applica