
Jobs at Rado
Rado is always on the lookout for new and innovative ideas – and the talent needed to bring them to life. Interested? We look forward to your application.
Constructeur/trice 100%
Description du poste
Nous recherchons un/e Constructeur/trice passionné/e et motivé/e à rejoindre notre bureau technique dédié à la création de bracelets et de boucles de haute qualité. En tant que Constructeur/trice, vous participerez activement à toutes les étapes de la fabrication des bracelets et de boucles, de la conception à la validation finale, et coordonnerez la partie construction avec les chefs de projet (PM) concernés ainsi que les fournisseurs.
Tâches principales:
- Construction 3D complète des bracelets et boucles
- Elaboration des dossiers de plans et suivi des modifications
- Interprétation du design esthétique pour adaptation en design technique réalisable
- Contrôle des nouvelles constructions des partenaires externes et validation des dossiers de plans
- Collaboration et soutien technique pour les départements Product Management, Achats, QC, Stammdaten, T3, CDNP, fournisseurs
- Aide à la résolution des problèmes techniques
- Respect des délais de production et des objectifs de performance
- Implémentation et utilisation d’un Product Lifecycle Management (PLM)
Votre profil
- Esprit d’initiative et entreprenant, force de proposition
- Sens de l’organisation
- Attention aux détails
- Proactivité, orientation résultats
- Créativité et passion pour la conception
- Volonté d'apprendre et de se perfectionner
- Capacité à travailler en équipe et à communiquer efficacement
Exigences relatives au poste
- Formation de dessinateur/trice en microtechnique, technicien/ne en construction ou titre jugé équivalent, avec plusieurs années d'expérience
Connaissances des langues
- Maitrise de la langue française tant à l’oral qu’à l’écrit avec de bonnes connaissances de l’anglais
Motivé?
Êtes-vous motivés à rejoindre la famille Rado? En tant qu’employeur, nous offrons un agréable environnement et des avantages tels que:
- Semaine flexible de 40 heures
- Participation à la prime de la caisse maladie
- Restaurant d’entreprie
- Offres de formation continue intéressantes
- Parking gratuit
Nous nous réjouissons de recevoir votre postulation en ligne. Les candidatures doivent inclure une lettre de motivation, un CV, d’éventuels certificats ainsi que les copies de diplômes et/ou attestations de formation.
Customer Care Advisor 100%
Stellenbeschreibung
- Telefonische und schriftliche Kundenberatung D/F/E/I
- Bedienen der Kunden am Kundendienst-Empfang
- Erfassen von Reparaturen
- Ausstellen und Bearbeiten von Serviceofferten
- Auslösen des Reparaturauftrages nach Freigabe des Kunden
- Bereitstellen der Uhren für den Versand und Erstellen der Rechnungen
- Erstellen der Versandunterlagen für internationalen Paketversand
- Überwachen von offenen Kostenvoranschlägen und Rechnungen mit allfälligem Mahnen
- Auspacken, Erfassen und Fotografieren von Reparaturen
- Verpacken der abgeschlossenen Reparaturen für Postabholung
- Sicherstellen der täglichen Postabholung
- Unterstützen des Customer Care bei Kundenbeschwerden
- Beraten der Servicepartner zu Ersatzteilbestellungen
Profil
Sie sind eine offene, zuverlässige und teamfähige Persönlichkeit und zeichnen sich durch Ihre ausgeprägte Dienstleistungsorientierung, gewinnenden und kommunikativen Art aus.
Berufliche Anforderungen
- Abgeschlossene Lehre in einem kundenorientierten Umfeld (z.B. Verkauf Detailhandel) oder kaufmännische Grundausbildung
- Mehrjährige Berufserfahrung im Kundendienst, idealerweise in der Uhrenbranche
- Sehr gute Umgangsformen
- Hilfsbereit und serviceorientiert
- Speditive Arbeitsweise
- Flexibel, engagiert und belastbar
- Gute Kenntnisse der gängigen MS Office Palette, SAP/R3- und Sales Force-Kenntnisse von Vorteil
Sprachen
- Muttersprache Deutsch und/oder Französisch mit ausgezeichneten Kenntnissen der anderen Sprache (C1)
- Gute Englischkenntnisse
- Italienischkenntnisse und anderen Fremdsprachen sind von Vorteil
Motiviert?
Sind Sie motiviert, Teil der Rado-Familie zu werden? Als Arbeitgeber bieten wir ein großartiges Umfeld und Vorteile wie:
- Flexible 40-Stunden-Woche
- Zuschuss zu den Krankenversicherungskosten
- Betriebskantine
- Attraktive Weiterbildungsangebote
- Kostenloser Parkplatz
Dann freuen wir uns auf Ihre Online Bewerbung. Bewerbungen müssen zwingend ein Motivationsschreiben, einen Lebenslauf, Arbeitszeugnisse sowie relevante Diplome und/oder Studiennachweise beinhalten.
Marketing & Event Coordinator International 100%
Job description
Reporting to the Head of Communication, your role is to assist, coordinate or lead various projects within the communication department.
Key responsibilities
- Consumer Catalogue: project lead of the yearly edition, in straight collaboration with the graphic designer and the product team
- Sales & Marketing Guidelines: project lead of the yearly update, connecting with the relevant internal HQ stakeholders and delivering the content to the graphic designer.
- Other guidelines: develop and update regularly the Rado Brand Presentation with the respective teams
Events
- Managing event requests from the markets on events@rado.com
- Coordinate with country organizations and oversee events by reviewing ideas, plans, and budgets, while providing guidance and recommendations to local teams.
- Coordinate ambassador appearances, interactions, and content creation (photos, videos, social media posts) during events
- Ensure on-site event coordination for a smooth execution of event timelines, guest experiences, and ambassador engagements.
- Ensure that all aspects of the ambassador's appearance are in line with the contract terms and meet the ambassador’s expectations, maintaining consistency and professionalism throughout the event.
- Monitor and report on event impact, including audience engagement, media coverage, and brand sentiment.
- Ensure event budget is respected
Profile
- Excellent planning, organization and communication skills
- Proactive team player able to work as part of a team and individually
- A positive and can-do attitude
- Hands-on personality
- Strong project management skills
- Stress resistance skills, ability to multitask and keep tight deadlines
Professional requirements
- Commercial apprenticeship
- Experience in marketing and/or similar field
- Excellent command of Microsoft Office Tools
Languages
- Native French or German
- Excellent written and spoken communication in English, other languages are an asset
Want to join us?
Are you motivated to become part of the Rado family? As an employer we offer a great environment and benefits such as:
- Flexible 40-hours work week
- Participation to the healthcare insurance costs
- Subsidised on-site canteen
- Interesting development plans
- Free parking
We are looking forward to receiving your online application. Applications must include a motivation letter and CV, as well as letters of references and copies of relevant transcripts and/or diplomas.
Marketing Manager – Rado (5 Months Contract)
Job description
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Assist Brand Manager in preparing the sales/marketing and communication plans for the country.
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Budget management both planning and control.
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Adopt brand’s marketing concept for the country with brand’s worldwide concept.
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Local adaptation of communication concept for brand with the brand’s worldwide concept.
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Supervise the merchandising of customers in line with the marketing policy of HQ.
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Responsible for retail activities (marketing and sales).
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Responsible for staff training, inventory, sales promotion, sales reporting, advertising and merchandising.
ADVERTISING
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Update and follow up on all advertising materials from HQ such as the advertising background visual and watches.
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Respect the rules and layout guidelines according to Brand International, Advertising Department.
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Communicate with Sales Manager on any advertising news update.
PUBLIC RELATIONS
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Update PR materials and coordinate with Brand International, Marketing & Communication Department.
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Send press kits, press release and Rado-related news to PR agency and the media.
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Prepare and responsible for the products for fashion show and photo shooting via TV and printed media.
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Regularly meeting with PR agency to evaluate their performance and communicate the requirements needed.
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Check and evaluate the brand’s PR coverage news on a monthly basis both by self and via PR Clipping submitted by PR agency.
ROAD SHOWS/ EVENTS/SPONSORSHIP/ OTHER ACTIVITIES
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Collaborate with and support Sales Manager on any in-store promotion campaigns with a retailer.
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Coordinate with the supplier on the setup of the booths, exhibitions, or necessary settings.
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Assume a leading role and be liaison with PR agency, an event organizer and related parties for all Rado marketing-related activities and events.
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Provide all necessary information, PR and advertising materials to the above-mentioned parties to maximize the brand’s image and impact of that particular event.
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Update Sales Manager on the direction and new designs of Rado props and display materials.
Professional requirements
Qualifications
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Bachelor's Degree or Master's Degree in Marketing or related field.
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Minimum 5 years direct experiences in Marketing, Communication and PR & Event.
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Extensive experience with Google AdWords and Facebook Ads Solutions and how performance /digital marketing work.
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Ability to deal with a dynamic team and manage multiple projects while maintaining strict attention to details.
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Strong communication and presentation skills.
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Good English communication, quantitative and creative skills.